"Our century old family building supply business was experiencing a number of challenges over the past decades specifically losing touch with our customers. Customers had stopped considering us for their home improvement projects as our message was not resonating with today's consumer. Despite being in business since 1910, we lacked the knowledge and savvy to connect with customers in an effective manner and simply relied on the traditional mediums of marketing. I observed some companies who really seemed to be getting it right and learned that Bailey Whissel was handling their marketing requirements specifically as it relates to social media which again was not a strength we possessed. Prior to engaging Bailey, we met personally on numerous occasions to discuss a strategy. I was struck by Bailey's insight into my specific business on many levels that went beyond marketing. He understood the challenges many businesses face with growing sales, managing expenses , recruiting and training staff and of course effective social media strategies. He was always prepared, engaged and responsive to my many inquiries as to how to improve store performance. Above all else Bailey genuinely cares about his clients. The results we have achieved since retaining Bailey's form have been immediate and impactful. We are so pleased and are looking forward to the next century of providing our customers both exceptional value and a rewarding shopping experience with Bailey by our side. We are so appreciative of his efforts and consider him part of the family!"